Leadership in Patient Safety Capacity Building

Patient safety and quality improvement education is foundational to knowledge, skill acquisition and attitudes necessary to transform health systems into highly reliable and resilient organizations. The Canadian Patient Safety Institute works with its partners to identify leading patient safety practices, develop safety competencies, and support the integration of leading practices into education, training and professional development for undergraduate, post-graduate and practicing healthcare professionals and leaders across the continuum of care.


Patient Safety Education Program – Canada (PSEP – Canada)


patient safety trainers certified to educate and spread patient safety knowledge


organizations across the country with patient safety trainers


PSEP – Canada conferences delivered with 210 participants certified in 2016-17



participants attended the Advancing Safety for Patients in Residency Education (ASPIRE); 178 participants have completed the program

Canadian Patient Safety Officer Course

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545 participants have completed the CPSOC, including 21 international participants

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39 Canadian and 1 International participant completed the 2016 program


reported the use or implementation of a tool or practice within their organization that was introduced at CPSOC


of participants attending the 2016 face-to-face course said their learning objectives were met

for Quality and Patient Safety

108 Effective Governance for Quality & Patient Safety (EGQPS) participants

22 independent sessions delivered by Hub partners with a total of 500 participants

96% of participants said learning objectives were met

92% gained new knowledge related to governance for quality and patient safety

Patient Safety and Incident
Management Toolkit

15,914 page views

1,011 outbound links to resources from the Patient Safety and Incident Management Toolkit

97% said they would recommend the session to others

40 participants from Atlantic Canada attended an in-person education session on incident management

1,695 PDF downloads

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The Patient Safety Education Program – Canada (PSEP – Canada) takes an interprofessional team approach to improving patient safety skills and planning patient safety education aligned with quality improvement initiatives. Since the peer-to-peer education framework was introduced in 2011, almost 1,000 PSEP – Canada trainers have been certified to educate and spread patient safety knowledge. In 2016-17, seven PSEP – Canada conferences were delivered, including two sessions delivered by affiliate partners, Queen’s University in Kingston, Ontario and the Manitoba Institute for Patient Safety. The Ontario Hospital Association became a PSEP – Canada affiliate partner last year.

PSEP – Canada also partnered with the Holland Bloorview Kids Rehabilitation Hospital in Toronto, Ontario to deliver a “Become a Patient/Family/Youth Leader Patient Safety Trainer” conference which offered a comprehensive patient safety education program for families, with an emphasis on how to partner with clinicians.

Patient Safety Education Program - Canada
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The Innovations in Patient Safety Education Awards recognize individuals and healthcare organizations for their work in patient safety education. Award recipients are selected based on how their specific education initiatives, along with the use of the PSEP – Canada program, enhances patient safety education in their organization and yields leading practices that are scalable and can be adapted to other healthcare organizations across the country.

The 2016 Power of One Award recipient, Dr. Irene McGhee, Anesthesiologist, Sunnybrook Health Sciences Centre was recognized for her commitment to improve patient safety through the development and use of a communication tool, I-START-END. This engagement process is used for an ad hoc or transitory group of people who come together in an event to provide episodic care.

The 2016 Power of a System was awarded to the Regional Paramedic Program for Eastern Ontario (RPPEO), recognizing their commitment to building a strong culture of patient safety and influencing system-level change in Ontario pre-hospital care. The RPPEO modified and customized PSEP – Canada curriculum to promote patient safety education is a model for emergency medical services and paramedicine across the country.

VIDEO: Innovations in Patient Safety Education Award recipients webinar
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The Advancing Safety for Patients in Residency Education (ASPIRE) program was developed collaboratively with the Royal College of Physicians and Surgeons of Canada and the Canadian Patient Safety Institute. The third ASPIRE program was held in May 2016, with 40 participants. ASPIRE is a national faculty development certificate program designed to advance the teaching and education of patient safety, quality improvement and resource stewardship competencies.

Advancing Safety for Patients in Residency Education (ASPIRE) logo
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The Canadian Patient Safety Officer Course, jointly developed and delivered by the Canadian Patient Safety Institute and HealthCareCAN, and supported by experts from across Canada and internationally, is offered in both an in-person and online format. The course provides an overview of the fundamentals of patient safety and equips healthcare professionals and leaders with the information, tools and techniques to build a strong patient safety culture within their organization.

Since its inception, more than 545 individuals have completed the program, including participants from all Canadian provinces and 21 international countries. The 2016 course was attended by 39 individuals from across Canada and one international participant.

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The Effective Governance for Quality and Patient Safety (EGQPS) program is designed for board members and leadership teams of healthcare organizations to explore evidence-informed approaches to governance and leadership and to share innovative health governance practices, resources and tools. In 2016-17, the Canadian Patient Safety Institute worked with the program’s peer facilitators to update and revise the core curriculum and toolkit. Four EGQPS sessions were held with a total of 108 participants. In addition, hub partners delivered 22 independent sessions with a total of 500 participants.

VIDEO: Effective Governance for Quality and Patient Safety View Effective Governance for Quality and Patient Safety infographic
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The Canadian Patient Safety Institute provides practical strategies and resource to manage incidents effectively and keep patients safe. The Incident Management Toolkit considers the needs and concerns of patients and their families and how to properly engage them throughout the process. In 2016-17, the Toolkit had 15,914 page views, 1,695 PDF downloads and 1,011 outbound links to resources.

The Canadian Patient Safety Institute and the Atlantic Health Quality and Patient Safety Collaborative (AHQPSC) partnered to deliver a pilot incident management in-person education session in Halifax, in October 2016. The “Patient Safety Skills Development Session” was attended by 40 participants, with representation from each of the four Atlantic Provinces, to enhance their skills related to patient safety incident management.

The Canadian Patient Safety Institute has contracted Ryerson University to conduct a comprehensive national needs assessment to address the development of specific strategies for preventing, recognizing, responding, learning and improving the healthcare system’s capability related to patient safety incidents.

View Incident Management Infographic
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The Safety Competencies have been incorporated into hundreds of educational and professional development programs. Co-authored by the Canadian Patient Safety Institute and the Royal College of Physicians and Surgeons, the Safety Competencies has six core competency domains. The framework was designed for all healthcare professionals and includes 20 key competencies, 140 enabling competencies, 37 knowledge elements, 34 practical skills, and 23 essential attitudes that can led to safer patient care and quality improvement.

A report on the Safety Competencies, outlining the impact of the use of the framework, is being finalized and will be distributed in 2017. It acknowledges the champions and partners who have endorsed the safety competencies and showcases how this framework has been integrated and is making an impact on multiple levels.

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