Patient Safety

Our successes are greatest when our partners work with us to make care safer. The Canadian Patient Safety Institute places a spotlight on patient safety issues through two nationally-designated events each year. These events urge people to participate and spread awareness about patient safety. It is also an opportunity to celebrate the good work being done across the country to advance patient safety and alleviate harm.


Canadian Patient Safety Week


Canadian Patient Safety Week (CPSW) participants


questions posted on social media for Questions Save Lives campaign


views with 14,000 minutes watched of Patient and Provider Videos


of CPSW survey respondents indicated that the theme, Questions Save Lives, was effective

#ASKLISTENTALK October 24-28, 2016

5,008 original tweets

1,014 tweets from 154 participants (Twitter Talk Event)

14,043,518 impressions

4,269,408 impressions during one-hour of engagement (Twitter Talk Event)

1,422 participants

Patient Quiz
and Provider Quiz

together taken over 6,400 TIMES

STOP! Clean Your Hands Day

748 sites registered

978 packages distributed

#PledgeCleanHands May 5, 2016

338 original tweets

193 participants

726,603 impressions

Key Accomplishments

showcase healthcare providers and leaders who are making a difference in patient safety:

Highlights Navigation


Canadian Patient Safety Week is an annual campaign that started in 2005 to inspire extraordinary improvement in patient safety and quality across Canada. During the nationally-designated week, thousands of healthcare professionals, patients, and families help spread the message to Ask.Listen.Talk. Healthcare facilities and health organizations across Canada participate by holding events and activities to increase awareness of patient safety in their local area.

Almost 2,000 healthcare organizations registered to participate in Canadian Patient Safety Week, held October 24 to 28, 2016. For the first time, the campaign was taken to the digital realm, promoting participation through a Twitter Talk event and online patient safety quizzes for patients and providers. The Twitter Talk event was a special one hour twitter chat moderated by Dr. Joshua Tepper from Health Quality Ontario, where participants discussed several prepared topics using the hashtag #AskListenTalk.

The 2016 theme, Questions Save Lives, was a strong call to action for patients to talk to health practitioners and ask questions to make care safer. Patients, care providers and leaders were asked to share the most important questions they believe can save lives. Questions Save Lives engaged our audiences in a conversation and reminded both care providers and patients of the important role that conversation plays in healthcare.

Canadian Patient Safety Week 2017 will take place October 30 to November 3, with a focus on medication safety and the five questions you should ask about your medications.

VIDEO: Patient & family stories VIDEO: Healthcare provider stories

Canadian Patient Safety Week asklistentalk.com
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Hands in Healthcare, an award-winning magazine designed to stimulate an interest in patient safety, has been recognized by the Canadian Public Relations Society and the International Association of Business Communicators. In the magazine, key patient safety influencers share the question they would ask to save lives. Over 150,000 copies of the magazine were distributed across Canada during Canadian Patient Safety Week.

View Hands in Healthcare Magazine


The Canadian Patient Safety Institute, Accreditation Canada, Infection Prevention and Control Canada, and the Public Health Agency of Canada proudly hosted STOP! Clean Your Hands Day 2016, which coincided with “Save Lives: Clean Your Hands,” a global initiative of the World Health Organization. With the involvement of healthcare partners, providers, patients and families, Canada is among the world leaders in participation for this important event. In 2016, some 748 sites across Canada registered to participate, and 978 packages to promote STOP! Clean Your Hands Day were distributed.

The theme for STOP! Clean Your Hands Day 2016 promoted engagement between patients and their families and healthcare providers. By taking part in STOP! Clean Your Hands Day, patients, providers and the public were able to join others in their belief that every patient experience should be safe and preventing harm is worth the effort. The event called on everyone to take the STOP! Clean Your Hands Day pledge by using #PledgeCleanHands on social media platforms.

STOP Clean your hands
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Dr. Don Berwick,

Leading Advocate and Top Thinker for high quality healthcare

Dr. Don Berwick, Leading Advocate and Top Thinker for high quality healthcare overlay arrow

Hands in Healthcare

an award-winning magazine

Hands in Healthcare an award - winning magazine overlay arrow